Bücher von Fatih Demir

The book discusses smart governments and innovation in the public sector. In hopes of arriving at a clear definition of innovation in the field of public administration, the volume provides a wide survey of global policies and practices, especially those aimed at reducing bureaucracy and using information-communication technologies in public service delivery. Chapters look at current applications across countries and multiple levels of government, from public innovation labs in the UK to AI in South Korea. Providing concrete examples of innovation culture at work in public institutions, this volume will be of use to researchers and students studying new public management, public service delivery, and innovation as well as practitioners and professionals working in various public agencies.

Developments in Information Technologies (IT) and Information Communications Technologies (ICT) brought new opportunities for establishing communication, which has been beneficial both for police and citizens. At this point, one of the most important questions is ¿How to create (utilize) effective (successful) e-Government services for public?¿ In this book, the specific topics to be discussed including a review of e-Government, e-Government development in Turkey in line with other countries, philosophy of community policing, and technology-use in community policing. As one of the most popular e-Government services in Turkey, online passport application of the Ankara Police Department have been selected to analyse in terms of usability. Although the online passport application is one of the most well known e-Government services and has been in use since 2001, some major, moderate and minor critical level issues have been identified in the research.

This book discusses the Europeanization of Turkish public administration since the early 2000s, offering an analysis of the transformation and basic features and problems of Turkish public administration in relation to the EU accession process. The book consists of six chapters and a conclusion.