Bücher von Joerg Thomas Dickersbach

This book focusses on the after sales business and presents the Service Parts Planning (SPP) solution which was developed by SAP in a joint effort with Caterpillar and Ford in order to address the specific planning problems of service parts.

This book describes Supply Chain Management (SCM) using a pyramidal framework and relates it to the SAP SCM Solution Map. It formulates desired features of IT support for SCM and shows the extent to which SAP systems provide these features.

Characteristics are used in SAP as attributes, for example to specify the configuration of products or the properties of batches. This book offers help and advice for the basic design of the implementation by explaining the processes and scenarios for planning with characteristics, from the business case down to the implementation level.