Bücher von Karan L. Watson

Addresses conflict, mediation and dialogue. Managed poorly, some conflicts can escalate to the point that they can destroy individuals or organisations. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits.

Addresses conflict, mediation and dialogue. As illustrated in this book, the key to managing conflicts is to understand them; expect them, and manage them before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits. The book examines one of the growing and recognised methods of dealing with conflicts - mediation and dialogue.