Bücher von Kingsley Norton

This 1994 book helps doctors to manage their interactions with patients more effectively by analysing the problems that occur. It will be welcomed by clinicians, social workers, trainees and course organisers in all areas where good patient communication is essential.

Sets out practical guidelines, backed up by examples and a theoretical base, for the management of difficult, disturbed or disturbing clients. This book concentrates on the difficulties of the transaction between practitioner and client in their respective social contexts.