Bücher von Meryl Runion

We feel more than we know, and know more than we can say. But what if we could find a way to communicate the full breadth of who we are? SpeakStrong is a step-by-step guide to empowered communication that unleashes the courage of your conviction and puts your message into words that get results. Based on the wisdom that empowered communication means saying what you mean and mean what you say without being mean when you say it.

From establishing a manager/admin partnership relationship and prioritizing job activities to getting results without authority and managing customer complaints, this streamlined guide provides readers with the right words at the right time in every situation.

An updated and revised edition of one of our bestselling books in the series. Perfect Phrases for Managers and Supervisors helps readers do everything from setting a tone of mutual trust to conducting interviews and performance reviews to disciplining problem employees.