Bücher von Ogechi Adeola

This open access book explores the intersection of gender and climate change, suggests ways in which innovative technologies can accelerate climate relief actions, and offers strategies for integrating climate change initiatives into national policies and planning. By examining the devastating consequences of climate change on women and girls throughout the continent, the authors pose a crucial question: Does gender matter in climate change discussions in Africa? Political and social traditions have burdened women with greater vulnerability to the impacts of climate-related natural disasters, including violence, displacement, poverty, famine and lack of access to clean water. However, women are also key to effective and inclusive climate mitigation, adaptation, and decision-making. The authors provide a compelling discourse that identifies the social and economic benefits for all citizens when gender-inclusive policies shape equitable and targeted action plans, from mitigation to adaptation and funding. The United Nations' Sustainable Development Goal 13 calls for urgent action and commitment to combat climate change. The implementable and action-oriented propositions presented in this book will be of interest to students, educators, practitioners, third-sector actors, and policymakers committed to gender equality, sustainable development and climate action in Africa.

A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences.

By delving into the foundational concepts related to leveraging sales as a tool for organisational profit, this book gives readers important insights into the critical elements of the sales process, including consultative selling, sales force management, qualities of effective leadership in sales, and the use of technological tools.