Bücher von Richard Horn

Feeling frustrated with other people is natural, because not one person has the same opinion as the other person. There is sure to be a variation in opinion as there is variation in fingerprints. The problem arises when this difference in opinion causes actual unpleasantness in life. Frustration, anger, hurt, unhappiness and maybe something worse can occur when you are faced with difficult people.This is a guide through which you will hopefully be able to navigate the world of these difficult people. Everyone has someone difficult in their lives. Dealing with these people can be really difficult and make you feel helpless. This book is designed as a guide to help you go through the process of dealing with a difficult person. Here is a preview of what you'll learn...Identify the difficultyIdentify with the difficult personFind a common thread and sew if up!Kill the difficult person with kindnessConfront the difficult person and use "i" statementsFind a way to communicate or work togetherAnd so much, much more!This book aims to provide you with the information you need in a format that is non-demanding, easy to digest, and even easier to apply. It provides many real-life scenarios and actual events wherein the principles contained within are easily applied and yield the best possible results for people in a conversation.

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