Bücher von Sanjay Mohapatra

This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals.

Many process industries require production of a product to occur immediately after its setup (without the presence of idle time between the setup and production of the product), and they also require the product to be continuously produced without any interruption.

This book illustrates approaches for implementing ICT in primary education. Through different initiatives and case studies, the book shows different approaches for successful implementation of ICT.

This book will help readers design and conduct research in management-related fields. It examines the procedures of mixing qualitative and quantitative research paradigms for both hypothesis development and testing.

This book provides a practical approach to designing and implementing a Knowledge Management (KM) Strategy. The knowledge pyramid represents the usual concept of knowledge transformations, where data is transformed into information, and information is transformed into knowledge.

This book takes a hands-on, do-it yourself approach to quantitative data analysis using the IBM SPSS 20.0 software, illustrating in detail each step in running the program. An associated web site offers interactive videos, outputs and screen captures.

Resource Allocation is the utilization of available resources in the system. This book focuses on development of models for 6 new, complex classes of RA problems in Supply Chain networks, focusing on bi-objectives, dynamic input data, and multiple performance measure based allocation and integrated allocation, and routing with complex constraints.

This book introduces the basic principles for applying enterprise resource planning (ERP) to business needs. Describes the use of ERP for monitoring and controlling business processes; offers practical solutions to the design and implementation of ERP.

This book develops an IT strategy for cloud computing that helps businesses evaluate their readiness for cloud services and calculate the ROI.

This book examines the modules/elements required before implementing knowledge management solutions in a typical manufacturing and service industry. It includes case studies to demonstrate the global design and approach for knowledge management strategy.

In addition to assessing a variety of theoretical concepts related to information strategy, this volume provides real-life examples from a range of corporations as to how project goals can be achieved through effective deployment of information strategy.

This book deals with complex variants of Travelling Salesman Problem (TSP) and Vehicle Routing Problem (VRP) within the manufacturing and service industries.

This book offers a new framework-based approach to process reengineering, linked to organization life cycle, process life cycle and process management. Describes fundamental concepts behind business process reengineering and examines them through case studies.

Recognizing the importance of benchmarking in service industries, this volume presents in-depth analysis of a range of comprehensive benchmarking methodologies that deploy multiple variables and which can be applied to the complexities of the IT sector.

Exploring the evolution, the present state and the likely future of e-commerce, this book covers such topics as as e-channel adoption, factors affecting e-commerce adoption, strategy design, open source, online research, and peer-to-peer systems.