Bücher der Reihe Advances in (Im)politeness Studies

This book offers a unique window to the study of im/politeness by looking at a translation perspective, which offers a different set of data and allows further understanding of the phenomenon.

This book explores what new light philosophical approaches shed on a deeper understanding of (im)politeness. There have been numerous studies on linguistic (im)politeness, however, little attention has been paid to its philosophical underpinnings. This book opens new avenues for both (im)politeness and philosophy.

This book explores the extent to which self-praise is acceptable in both offline and online contexts, across different genres, platforms, and cultural backgrounds. The data analyzed encompass both naturally occurring (daily conversation as well as institutional talk) and elicited (experiments and interviews) types, and are explored at both quantitative and qualitative levels to offer a relatively systematic and comprehensive inquiry into self-praise as social (inter)action.Contributors to this book not only draw on traditional politeness theories but are also informed by social psychology, interactional sociolinguistics, CMC, and (multimodal) discourse analysis. They are inspired by pragmatics but also go beyond to ground their studies within locally situated cultural contexts, most of which are under-presented in the current academic world. Their efforts substantiate the fact that self-praise is most worthy of intensive analytic attention. This book appeals to students and researchers in the field and contributes to the way communication is facilitated through different ways of deploying linguistic and interactional resources.

This book presents overviews on the specific methods for the study of verbal politeness, which is deeply and constantly involved in our social life. The text offers an original and specific synthesis of traditional and innovative methods for the study of politeness as we conceive it today: as a complex system between the individual microcosm (psychological and cognitive) and the social macrocosm (cultural and relational). The author addresses theoretical and academic issues while exploring various critical points for the future of politeness studies. The reader is provided with a coherent network, which crosses between theory, methods and tools for research. The network results in a wide range of model research that facilitates the practical understanding of the potential for each data collection technique. This monograph offers representative examples of studies of various languages and cultures and appeals to students, researchers and professionals within the field.

This volume covers the field of linguistic (im)politeness in a particular mediated, customer-oriented setting. It is the first book to do so across telephone, email and social media. It offers key insights into a unique customer service setting through authentic and spontaneous data analysis. The book looks at how customers and agents of a large public transport company engage in transactional services and impolite behaviour. This text is directed at scholars and practitioners working in communication, business discourse, (socio)pragmatics, interaction studies, and social media interactions. It is also of great value to students in applied linguistics and scholars of Slavic languages, particularly Slovenian. The cross-media study is also of value to public/private institutions to reflect on their work practices, helping them improve existing customer¿service provider relationships. The diverse readership and appeal are essential features of this book.Examines mediated institutional talk and impoliteness in the Slovenian languageCovers mediated service interactions, such as requests and complaints across three different mediaProvides in-depth insights into communication within a contemporary business environment