Bücher der Reihe Design Thinking

Developer documentation is a powerful tool in developer relations because it provides all the necessary information during the onboarding process and keeps your users informed on changes such as release notes, status reports and new and updated topics. Using a design thinking approach, this book aims to provide an easy to follow blueprint for building successful developer documentation by using the award winning platformOS developer portal as inspiration.You'll work with practical usable templates, workflows, and tools validated and peer-reviewed by international experts in the fields of documentation, technical writing, developer relations, and UX design. This book reveals the many factors that must be considered while crafting developer documentation, such as hitting the right target audience, designing a seamless onboarding experience, and selecting the right workflows and data analysis methods. You'll delve into this complex mix of topics, each with its unique considerations, and understand why it¿s difficult for those working on developer documentation to understand the process, as well as all the necessary ingredients, tools, and resources to overcome that challenge. Crafting Docs for Success is your one-stop resource for empowering your team and community to contribute and help maintain your documentation, as well as further improve diversity and inclusion. What You'll LearnExamine how user research facilitates documentation developmentUtilize design thinking, community-driven documentation, and Docs as Code Understand editorial workflows and what happens at each stepWrite a style guide from scratch and use it for content productionReview how methods and strategies fall into place during technical implementationWho This Book Is ForSoftware developersand designers, documentation maintainers and managers, technical writers, developer relations practitioners and advocates, technical community managers, developer marketers, and start-up founders, CTOs, and CEOs

Gain a thorough understanding of the two pillars of any User Experience project: the mission and the process. The mission is to keep the user in mind at each step or milestone as the developer progresses through the project. The process is how that mission is accomplished through collaboration and the use of research, design and development technologies. This book walks you through a developer's journey through the UX process, from start to finish. A Guide to UX Design and Development concentrates on the intersection of what is called ¿DesignOps¿ and ¿DevOps.¿ That intersection is where collaboration between all members of the team, including stakeholders and clients, occurs and neither DesignOps nor DevOps can go beyond being considered just buzzwords if they instead silo design and development. To highlight the UX Mission and illustrate the responsibility developers also hold for the user experience, authors Tom Green and Joseph Labrecque take you througha hypothetical project involving the development of a parking app for a municipal parking authority. As the book progresses, they concentrate on the developer's journey through the whole project from discovery to product release. In this journey, you will see how developers can make an impact and contribute to the user experience.This will include such topics as why there is a need for both a user journey map and a technical journey map. The authors explain why prototyping is not as complicated as it is made out to be because it is simply an early low-cost and disposable minimal viable product that gives the developer a deep understanding of the project's intent in support of the UX Mission. You will also explore the creation and use of design systems and why the developer's role is just as important as the people who create the design system. The role and responsibility of the developer in user testing is discussed in the context of a variety of testing and assessment methodsconducted to achieve the UX mission.Finally, yoüll gain an understanding of how design and development deliverables are negotiated, prepared and sent out for research at each step of the process, and how the developer is involved.What You Will LearnUnderstand the evolving role of the developer in a team-based environmentLearn the five stages of the UX process Discover the importance of collaboration and communication with stakeholders, designers, and developers at every stage of the processLearn a variety of design and development documents created during the UX processWho This Book Is ForDevelopers and designers involved in the UX Process, as well as developers trying to make sense of the confusing amount of information out there regarding their role in the UX process.