Bücher der Reihe Future of Business and Finance

This book provides a brief synthesis of the known implementations, opportunities and challenges at the intersection of artificial intelligence (AI) and modern industry beyond the big-four companies that traditionally consume and produce such advanced technology: Facebook, Amazon, Microsoft and Google. With this information, the author also makes some reasonable claims about the role of AI in future industries. The book draws on a broad range of material, including reports from consulting firms, published surveys, academic papers and books, and expert knowledge available to the author due to numerous collaborations in academia and industry on AI. It is rigorous rather than speculative, drawing on known findings and expert summaries, where available. This provides industry leaders and other interested stakeholders with an accessible review of contemporary perspectives on AI's forward-looking role in industry as well as a clarifying guide on the major issues that companies are likely to face as they commence on this exciting path.Examines the likely role of AI in industries of the future, both known and unknownPresents use-cases of AI currently being explored across Big Tech, multi-national corporations and start-upsExplores the regulation of AI and its potential impacts on the workforce

This book illustrates the agile transformation journey of a consulting organization. It consists of nine main chapters, each focusing on specific aspects of transformation. These include establishing value in business, holistic recruitment and retention, innovating performance appraisals, rethinking organizational structure, redesigning leadership roles, streamlining measurement and reward systems, and improving career paths. Some specific processes, such as corporate decision making, SMILE (budget for business improvement at employee discretion), project selection, holiday leave, and career coaching are also described. All of the transformations described build up on Management 3.0, a collection of management principles and practices that fit perfectly in an agile world.The book is of practical relevance for managers and agile coaches who want to learn how to approach agile transformation.

"The Self-Driving Company" offers strategic insights to management professionals seeking to navigate the evolving business landscape. This visionary book presents a comprehensive vision of the autonomous enterprise, encompassing key elements such as autonomy, sustainability, humanity, and resilience. Delving into the year 2035 and beyond, it charts a clear path toward the self-driving company and its transformative potential.From understanding the levels of autonomy to exploring the power of software, algorithms, and artificial intelligence, this book equips leaders with the knowledge to shape their organizations for success. Gain practical guidance on overcoming challenges, embracing digitization, and revolutionizing value creation. Discover new forms of organization that transcend hierarchies and learn how automation can optimize interactions with customers, partners, and suppliers."The Self-Driving Company" also examines the crucial role of humans in this automated ecosystem. With thought-provoking theses and real-world examples, it offers valuable insights into leadership, management, and the evolving roles of knowledge workers, employees, and auxiliary staff. As the future of management unfolds, this book serves as a compass, enabling strategic decision-making and positioning businesses to thrive in an era defined by automation and human potential.

This book examines the current status of mHealth development, regulations and the social background in Japan, South Korea and China, comparing it to the situation in the United States and the European Union and consider solutions to issues surrounding mHealth.The recent progress in mobile technology, represented by smartphones and smart watches, has been remarkable. A service called mobile health (mHealth), which uses such mobile technology to manage health, is also becoming a reality. Although the accuracy of medical devices is not as accurate as those used in medicine, the biometric information such as heart rate and SpO2 can already be monitored over a long period of time. Although the technology is maturing to the point where it can be implemented in society, it remains an unapproved service of medical care in most countries. The development and social implementation of mHealth is most active in the US, but social implementation is gradually progressing in other countries as well. In this book, we will first discuss what kind of global and harmonized regulations are desirable by comparing the regulatory reforms necessary for social implementation of mHealth. In addition, mHealth raises privacy concerns in the US because the usual behavior and biometric information of subjects is utilized by private companies. In addition, it is important to note that the behavior and biometric information of subjects collected by smart devices is automatically analyzed by AI technology, mainly machine learning, which makes the analysis a black box.

Social media initiatives, when effectively used and correctly monetized, can engage customers better and provide higher ROI rates than traditional marketing and sales initiatives. This book presents a selection of monetization strategies that can help companies benefit from social media initiatives and overcome the current challenges in connection with generating and growing revenues. Using cases and examples covering several social media platforms, the authors describe a variety of strategies and holistic solutions for companies. In addition, the book highlights the latest social media innovations, best business practices, successful monetization cases, and strategic trends in future social media monetization.Top executives need to read this book to have a big picture of corporate-wide "e;social strategy,"e; form a "e;social mindset,"e; and infuse a "e;social gene"e; into their company's culture, strategy, and business processes. Armed with these social elements, companies can gain confidence, effectively introduce social media tools, and invest in major social media initiatives. Due to changing consumer behavior, social media is also ideal for building and sustaining quality relationships with customers - which is why it is becoming an indispensable element in today's business.  

The book addresses an explicit demand expressed in a large number of C-Suite interviews: managing significant transformations in the private and public sector. The book describes what types of transformation have to be reflected, why transformations are crucial in our days, the triggers they have, and how they might be best managed from a theoretical and practical point of view - technically and with all people-connected soft facts. The book, which contains numerous use cases, is written by an international community of practitioners, experts, and academics from different geographies, countries, public and private organizations, industries, and cultures, which guarantees the comprehensiveness and richness of the developed insights and the value of the presented use cases.

This professional guidebook highlights sustainable tourism development and management for businesses and destinations. It presents a unique collection of expert interviews, combined with latest insights and thoughts on the most relevant topics and trends linked to sustainability in tourism, sustainable business management, and destination development. This is a book which offers inspiring personal stories and reflections, and at the same time serves as essential know-how guide for busy tourism entrepreneurs, managers, and developers who care about business resilience and the well-being of destination communities.

This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation. The content covers both changes in the relationship between the company and its customers and a potential paradigm shift among leading companies. The findings suggest that a shift from traditional mobility management to a more customer-centred management perspective is both widely accepted and increasingly necessary. Nevertheless, the inclusion of services that are not primarily concerned with overcoming spatial distances is considered to be less attractive.Given its scope, the book will be of interest to researchers and professionals who are involved in digitalisation in the mobility service industry.

Every company wants to turn its customers into true and lifelong fans. In this book, Roman Becker and Gregor Daschmann, the discoverers of the Fan Principle and FANOMICS, demonstrate how this can be actually accomplished. They transfer the mechanisms of fan relationships from sports, music, and art to those between companies and customers. What turns a customer into a ¿fan¿ customer? How are these identified? And how can the Fan Rate be managed and even increased? This book provides answers to all these questions. Based on surveys and interviews with more than 100,000 respondents, it becomes clear that fans have the highest customer value and therefore contribute significantly to the economic success of a company. However, in order to win fan customers and increase these numbers, a complete rethinking of customer relationship management and a departure from the customary key performance indicators is necessary. Takingthis path is extremely worthwhile. Fan customers have an emotional connection to their provider and form a new, reliable ¿currency¿ - both as direct buyers and as active ambassadors.This a must-read for all business decision-makers who want to improve the quality of their customer relationships, while saving money and achieving more than just short-term success.From the contents:- Definition of fan customers and what ¿emotional customer loyalty¿ means- Distinct value of the fan customer as a value-added partner and ambassador- FANOMICS as a management program in customer relationship management- Concrete suggestions for implementing FANOMICS - Best practices and illustrative examples of tops and flops from the business world

This book offers models, ideas and processes for personal transformation, educational transformation and organizational transformation in times of global crises. We live in a time of Metacrisis, an era in which several major crises occur at the same time. Times like these historically have offered opportunities for breakthrough and transformation. Our old leadership and educational models no longer work in this unpredictable and complex environment. What does work in times of turmoil is the ability to envision and enact new models, new systems and new forms of leadership. The contributions in this book provide leaders and change agents with a broad perspective on how transformation can take place across different domains as well as practical steps that can be implemented in various situations. It offers examples from different cultures, regions, and religions to help leaders quickly adapt and embrace whatever challenges that emerge. Taken together, the enclosed chapters provide a roadmap for a more positive future for all.

Most existing companies struggle currently because they lack the tools and strategies to move product departments into independent platforms that can be retrofitted to form dynamic new products based on consumer demands. This book provides managers and professionals with the necessary approaches for designing software and hardware architectures to support data platform organizations. Specifically, it demonstrates how to automate the decomposition of existing platforms into smaller parts that can be reused to form new variations. This task requires significant analysis and design methodologies and procedures to create an infrastructure based on data as opposed to products. These new knowledge bases allow data-centric professionals to pursue actions that can better predict and respond to the unexpected. Featuring case examples from companies such as Lego, FedEx, General Electric (GE), Pfizer, P&G and more, this book is appropriate for C-level executives engagedin the digital transformation of their firms; entrepreneurs of digital platform companies; and senior software engineers that need to design Internet of Things (IoT) devices and integrate them with block chain and multi-cloud architectures. In addition, this book is also useful for graduate-level coursework in data science.

This book discusses all aspects of money laundering, starting from traditional approach to financial crimes to artificial intelligence-enabled solutions. It also discusses the regulators approach to curb financial crimes and how syndication among financial institutions can create a robust ecosystem for monitoring and managing financial crimes. It opens with an introduction to financial crimes for a financial institution, the context of financial crimes, and its various participants. Various types of money laundering, terrorist financing, and dealing with watch list entities are also part of the discussion. Through its twelve chapters, the book provides an overview of ways in which financial institutions deal with financial crimes; various IT solutions for monitoring and managing financial crimes; data organization and governance in the financial crimes context; machine learning and artificial intelligence (AI) in financial crimes; customer-level transaction monitoring system; machine learning-driven alert optimization; AML investigation; bias and ethical pitfalls in machine learning; and enterprise-level AI-driven Financial Crime Investigation (FCI) unit. There is also an Appendix which contains a detailed review of various data sciences approaches that are popular among practitioners.The book discusses each topic through real-life experiences. It also leverages the experience of Chief Compliance Officers of some large organizations to showcase real challenges that heads of large organizations face while dealing with this sensitive topic. It thus delivers a hands-on guide for setting up, managing, and transforming into a best-in-class financial crimes management unit. It is thus an invaluable resource for researchers, students, corporates, and industry watchers alike.

A new wave of digital technologies has impacted the business world like a tsunami. But after a first phase characterized by hype and unrealistic expectations, there is now a shared need for a better understanding of how to create real and sustainable value by adopting these technologies. This book suggests a pragmatic approach to value creation by embracing the post-digital mindset: a more mature attitude toward digital innovation focused on putting these technologies at work rather than marveling at them. After the illustration of a post-digital manifesto, the book explores all the key topics and tools that are relevant for the decision makers in this context.

This book explores a most central phenomenon in our contemporary businesses and organization, the growing complexity in business. Economic growth and growth of complexity always have been inseparable, but the last decennia the growth of complexity appears to outrun our growth of knowledge and understanding. For success and continuity, the modern firm in the developing complexity of its markets and societal contexts must have the capacity to master and exploit a commensurate level of complexity in its internal organization. This book is the first of its kind to help the reader to understand the different types of complexity and the different concepts and tools to deal with each of them in business administration, strategy, and organization. This book offers the reader a fresh perspective on conventional concepts and tools in the field of business administration and bridges these to new concepts as are being used to exploit new complexities. In the process, the reader becomes familiarwith the rich cybernetic concept of information, as a basis for the information-based organization and to master big data. With that complex decision-making is clarified and a fresh understanding of the core function of the organization, coordination, is offered for those who want to solve the issue of self-coordination. The book provides working examples but even more the strongest tool to master and to reduce complexity: a deeper and broader understanding of what is going on beneath the surface of what we experience daily. This book builds on Herbert Simon¿s hypothesis of simplicity: ¿to use the simplicity of process to deal with the complexity of state.¿

In recent years, digital business models have frequently been the subject of academic and practical discourse. The increasing interconnectivity across the entire supply chain, which is subsumed under the term Industry 4.0, can unlock even farther-reaching potentials for digital business models, affecting entire supply chains and ecosystems. This book examines the specific challenges and obstacles that supply chain and ecosystem management poses with regard to the development of digital business models. The top-quality contributions gathered here focus on the successful implementation of Industry 4.0 in digital business models for industrial organizations in a European context, making the book a valuable asset for researchers and practitioners alike.

This how-to guide, which is a sequel to his 2020 book "Retirement Income Recipes in R", will be invaluable for retirement planning professionals and advisors, as well as for PhD scholars in retirement planning, quantitative finance, and related fields. This book is open access.