Bücher der Reihe Operations Research Series

Offers an overview of operations research methods and applications. This book is suitable for those who use analytical techniques in decision making.

Analysis of queues is used in a variety of domains including call centers, web servers, Internet routers, manufacturing and production, telecommunications, transportation, hospitals and clinics, restaurants, and theme parks. Combining elements of classical queueing theory with some of the recent advances in studying stochastic networks, this book covers a broad range of applications. It contains numerous real-world examples and industrial applications in all chapters. The text is suitable for graduate courses as well as researchers, consultants, and analysts that work on performance modeling or use queueing models as analysis tools.

Analysis of queues is used in a variety of domains including call centers, web servers, Internet routers, manufacturing and production, telecommunications, transportation, hospitals and clinics, restaurants, and theme parks. Combining elements of classical queueing theory with some of the recent advances in studying stochastic networks, this book covers a broad range of applications. It contains numerous real-world examples and industrial applications in all chapters. The text is suitable for graduate courses as well as researchers, consultants, and analysts that work on performance modeling or use queueing models as analysis tools.