Bücher der Reihe Public Affairs and Policy Administration Series

Is the public getting a good deal when the government contracts out the delivery of goods and services? This title explors what happens when public sector organizations - at the federal, state and local levels - form working relationships with other agencies, communities, non-profit organizations and private firms through contracts.

In their quest to improve government performance, managers must overcome a multitude of problems, from entrenched procedures and employee concerns to citizen complaints and political pressure for results. This title shows that cultural roots not only determine the way work is performed, but also dictate the ultimate success of reform efforts.