Bücher der Reihe SpringerBriefs in Information Systems

This book examines how information systems research and education can play a major role in contributing to solutions to the Societal Grand Challenges formulated in "The Millennium Project" (millenium-project.org).

This book examines the link between change and project management and how creating a closer alignment between these two methodologies can yield greater benefits and mitigate elements of failure of information systems (IS) projects.

Software testing remains to be a topic with many open questions with regard to both technical low-level aspects and to the organizational embedding of testing. In fact, it requires a holistic approach.This Brief summarizes the current knowledge of software testing and introduces three current research approaches.

This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). In today's networked service society, service innovation becomes increasingly important. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits.

This book investigates the challenges of compliance management in financial industries and provides solutions for a compliant design of information models. From a supervisory reporting perspective a modeling technique is presented that allows for modeling regulatory data warehouse requirements as well as its analysis.

Companies have long sought to integrate existing Information Systems (IS) in order to support existing and potentially new business processes spread throughout their ¿territories¿ and possibly to collaborating organizations. A variety of designs can be used to this end, ranging from rigid point-to-point electronic data interchange (EDI) interactions to ¿Web auctions¿. By updating older technologies, such as ¿Internet-enabling¿ EDI-based systems, companies can make their IT systems available to internal or external customers; but the resulting systems have not proven to be flexible enough to meet business demands. A more flexible, standardized architecture is required to better support the connection of various applications and the sharing of data. Service-Oriented Architecture (SOA) is one such architecture. It unifies (¿orchestrates¿) business processes by structuring large applications as an ad-hoc collection of smaller modules called ¿Services¿. These applications can be used by different groups of people both inside and outside the company, and new applications built from a mix of services (located in a global repository) exhibit greater agility and uniformity.Thus, SOA is a design framework for realizing rapid and low-cost system development and improving total system quality. SOA uses the Web Services standards and technologies and is rapidly becoming a standard approach for enterprise information systems integration.SOA adoption by enterprises has been identified as one of the highest business priorities by a recent Gartner study (Gartner 2007) and enterprises increasingly recognize the requirement for an increased ¿Service-orientation¿ and relevant comprehensive frameworks, which will not only help them position themselves and evaluate their SOA initiatives, but also guide them in achieving higher levels of SOA maturity. This in turn, will help enterprises acquire (and retain) competitive advantage over otherplayers in the market who are not (using SOA and thus they are not) so flexibly adjusting themselves to address new business requirements.This book proposes a new SOA Maturity Model (MM) using a Delphi-variant technique and this constitutes one of its distinguishing features because none of the relevant existing works utilized Delphi. Moreover, the fact that the proposed SOA MM supports inter-enterprise setups makes it even more distinct.The newly proposed SOA MM is then used to help the participating organizations position themselves in respect to SOA (current status), guide them to achieve higher levels of SOA maturity, and anticipate their SOA maturity in five years¿ time.Furthermore, the ¿local¿ or ¿global¿ nature of the proposed SOA MM is investigated. This is checked firstly against selected expert panel participants and secondly against local business practitioners.

This book links knowledge management literature and information systems research to explore the process of knowledge preservation within a community of practice. In contrast to previous knowledge management research, knowledge preservation is thus viewed as a process in its own right rather than an integral part of knowledge creation and sharing.

It also offers an overview of the latest research and current developments on lifelogging and organizational stress for researchers interested in self-measurement of stress-related effects and for organizational stress researchers.

The book will help researchers in ITO as well as practitioners like ITO decision makers in large companies to understand how to mitigate the ITO risks, improve their ITO relationships and identify the ITO success factors.

The main goal of this book is to explain the core ideas of process mining, and to demonstrate how they can be implemented using just some basic tools that are available to any computer scientist or data scientist.

This book presents ten essays that examine the potential of digital responses to the COVID-19 pandemic. The essays explore new digital concepts for learning and teaching, provide an overview of organizational responses to the crisis through digital technologies, and examine digital solutions developed to manage the crisis.

The DevOps approach to continuous innovation, which combines lean and agile concepts with an automated tool chain, enables solutions that synergize fast (re)action through digital innovation on the one hand and long-term development cycles and stable operation on the other.

This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.