Führung & Strategie

Anyone who remembers a moment when his or her life suddenly required an unprecedented leap of faith will appreciate the power of the stories in Leadership Moments: Turning Points That Changed Lives and Organizations. Each of the ten contributing authors took that leap, despite personal risks and odds that defied success. Every situation in this book represents a unique turning point, best described as a "e;Leadership Moment."e; For example, CEO Ron Lesniak was challenged to resurrect his company in the turbulent aftermath of 9/11, while Jon Corey's lessons in corporate survival were gained on a Vietnam battlefield. Arthur Jue learned powerful lessons when IBM unexpectedly slashed thousands of jobs; Carolyn Salerno improved the academic performance - and future prospects - of students in a school in danger of losing its local control. Leadership Moments offers courage to business people facing uncertainty and opposition. As the contributors found from personal experience, leadership emerges when we trust ourselves, tap into inner wisdom, maintain our integrity, and always aim for the highest good. Ultimately, whether we are veteran managers dealing with far-reaching business issues, or new recruits feeling our way in a complex corporate culture - everyone can say "e;yes"e; to a Leadership Moment!

Are you an effective delegator of your work? If not, you aren't alone. Many leaders struggle to loosen the reigns of their to-do list--but delegation increases your ability to do what you do best. Learn the easy-to-master five-step process for effective delegation.

Susan-Urquhart Brown never expected to end up as an entrepreneur. In The Accidental Entrepreneur, she takes all the mystery out of going solo. For those who are just beginning to consider starting a venture as well as those who want to take their organization to the next level, she offers advice on what works and what doesn't.

This book is essential reading for all managers in contemporary business organizations who are attempting to work productively in today's challenging economic environment. As the organizational model based on hierarchy and conformity has increasingly revealed its inability to meet competitive challenges, a new team environment has evolved. Larry Hirschhorn's "Managing in the New Team Environment" presents an overview of the skills and techniques required to manage successfully in this new environment and focuses in particular on the ways in which the manager's role should change in response to changes in the nature of the team. The book, which includes extensive case studies, is designed to help managers understand the social and psychological realities that shape their choices and behaviors. The manager in the new team environment is at once a member of the team and the leader of the team. Hirschhorn presents guidelines to help the manager adapt to this dual role, to become a "learner" as well as a "controller, " and thereby ensure that the team functions at optimal effectiveness. Divided into five chapters and a summary, the book introduces the manager to the nature of the new team. The following key concepts are addressed in the book: managing the triangle formed by the individual, the manager, and the team balancing empowerment and collaboration in the team process defining the team's environment measuring and rewarding performance facilitating group problem solving promoting a sense of fairness

Applying the positive power of Solutions Focus to working with teams, Daniel Meier shows how to apply Solutions Focus methods with groups and teams, and how to become an effective team coach either as a manager or as an external consultant/coach.

Understand the essentials of Key Account Management through this clear, concise and no-nonsense guide.

Learn from this practical guide full of tools for managing contracts, specifically client-supplier relationships and big procurement contracts.

Access insider stories from leading companies on how digital culture has improved their business practices, leading to increased adaptability and productivity.

This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.

Place a compelling purpose at the heart of your business strategy with this inspiring framework for organisational success.

This book gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times.

Responding to the need for organizations to improve global strategic planning and execution, this book presents a framework for effectively conceiving and executing new concepts for international markets.

New frontiers for media architecture: This compendium explores how digital media is shaping cities today and in the years to come. It illustrates groundbreaking use of light and media in urban environments.

This extended and thoroughly updated second edition introduces researchers and students to the growing range of theoretical and methodological perspectives being developed in the vibrant field of strategy as practice. With new authors and additional chapters, it summarizes recent developments in the field while presenting a clear agenda for future research.

This book explores the idea of leading as a host - someone who receives guests. The metaphor is brought to life with stories and examples from around the world. The book will appeal to leaders at all levels in corporations, public service and non-profit sectors.

Understand the eco-impacts of logistics and learn how to handle them effectively by achieving sustainable balance between economic, environmental, and social objectives.

Winner of a Shingo Research and Professional Publication AwardThe new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects, and to engage executives in ways that are personally meaningful to them. If you are a leader at any level in an organization undergoing or considering a Lean transformation, this is where you should start and finish ... and start again.Read the Reviews:"This book became an instant classic in the literature of professional operations. In this third edition, David Mann updates and expands his teaching with five additional years of valuable experience and expertise derived from his very active, multi-industry consultancy. I have benefitted greatly from his writing and wholeheartedly recommend this book to be top-of-the desk of any serious Lean practitioner or performance transformation leader."- Raymond C. Floyd, two-time Shingo Prize Winner, President and CEO, Plasco Energy Group"David Mann builds substantially on his seminal work on the Lean management system. The book is full of new insight and polishes the most important ideas about Lean management. The new chapter on engaging executive leadership alone is worth the price of the book."- Peter Ward, Richard M. Ross Professor and Chair, Department of Management Science, Fisher College of Business, The Ohio State University"This book has long been my 'go-to' guide on Lean management practices that help create a culture of continuous improvement and excellence. I have recommended the book to countless healthcare leaders who rave about how helpful it is in translating Lean principles into daily management behaviors. The healthcare examples make it even more relevant as a must read for any hospital leader who aims to move beyond Lean tools.."-Mark Graban, author of Lean Hospitals, co-author of Healthcare Kaizen and The Executive Guide to Healthcare Kaizen"As more companies outside the manufacturing sector pursue Lean transformations, Creating a Lean Culture is as critical a resource as ever. Breaking down silos and navigating tricky internecine politics remain a momentous challenge, and Mann's case-based insights are an invaluable tool."- Peg Pennington, Executive Director, Center for Operational Excellence, Fisher College of Business, The Ohio State University"David has once again taken the topics that trip us up and put structure and guidance around them. His new work on executive involvement is worth the price of the book all by itself. Many of us have struggled with this topic and David provides a path to success."- Elizabeth M. King, Vice President Organizational Effectiveness, ESCO CorporationNew in the Third Edition:Contains new chapter on engaging executives in Lean initiativesIncludes 21 new case studiesPresents new examples from the healthcare and process industriesIncludes additional gemba worksheets for learning and teaching LeanProvides expanded coverage of Lean applications in complex cross functional value stream process improvement projectsWatch David Mann discuss how the latest edition of Creating a Lean Culture can help you and your organization succeed.http://www.youtube.com/watch?v=zX7jrtV3cBA&feature=youtu.be

Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job every day. In this engrossing parable, a fictional manager has the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Seattle's Pike Place Fish is a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned from the Pike Place, our manager discovers how to energise and transform her workplace. Addressing today's most pressing work issues with an engaging metaphor and an appealing message, FISH! offers wisdom that is easy to grasp, instantly applicable, and profound.

The results include a model-based approach to automate warehouse control design, analysis models for warehouse design, concepts for robotic item handling and computer vision, and autonomous transport in warehouses.Automation in Warehouse Development is targeted at both academic researchers and industrial practitioners.

Optimise a multi-screen generation of mobile technology and integrate the latest developments into the heart of your digital strategy.

**Winner of the Financial Times and Goldman Sachs Business Book of the Year Award** 'Brad Stone's definitive book on Amazon and Bezos' The Guardian'A masterclass in deeply researched investigative financial journalism .

Herding Professional Cats offers advice and insights to leaders in the professions about tackling the classic 'cats' dilemma: how to manage intelligent, opinionated, independent and frequently difficult people without losing the competitive edge a professionalised workforce can bring.

Difficult personalities at work are unavoidable. But the problems that can result from them are not.