Bücher veröffentlicht von Center for Creative Leadership

Based on our experience in working with thousands of leaders, we know that effective communication, or simply, having better conversations every day is an essential leadership skill. Done the right way, effective communication skills can better connect you to people in productive ways, enable you to share your ideas more effectively, improve collaboration on teams, influence decisions, and get work done with clarity and ease. Done ineffectively, poor communication can lead to misunderstandings and confusion at best, and at their worst, can break down critical relationships.Unfortunately, there's no simple trick for getting better at communication; it takes time, energy, intentionality, consistency, and practice. But there are techniques, many of which come from coaching, that you can use to improve the quality of your conversations, make them more productive, and maybe even more enjoyable too. Better Conversations Every Day provides practical tips, tricks, and concepts that anyone can use to communicate better, connect more deeply, build trust, and be more satisfied-inside and outside of work.

Conflict between managers and direct reports affects their work and influences how productive and effective an organization can be. Managers who can see both sides of a conflict can resolve it, but that means assessing the differences between themselves and their direct reports and finding out how those differences impact the conflict. With that knowledge they can make a plan to use before, during, and after a conflict resolution session that clarifies performance expectations and provides ongoing feedback for support and development.

The Campbell Leadership Descriptor is a forty-item self-assessment that helps you discover your strengths and weaknessesin nine major leadership attributes: vision, management, empowerment, diplomacy, feedback, entrepreneurialism,personal style, personal energy, and multicultural awareness.

The experts at CCL have found that successful managers acquire many core skills from their work assignments. Jobs are a rich source of learning. But some jobs provide more of a learning opportunity than others. And many employees don't focus on the learning potential of their day-to-day tasks. This Participant Workbook contains a field tested profile that will show you how to seek challenges and to draw knowledge from your professional life. You will be able to score and interpret the profile with the aid of this action guide. You will determine what and how much you are learning, what parts of your job hold key challenges, and what strategies you might adopt to derive maximal learning from these experiences.

The experts at CCL have found that successful managers acquire many core skills from their work assignments. Jobs are a rich source of learning. But some jobs provide more of a learning opportunity than others. And many employees don't focus on the learning potential of their day-to-day tasks. This Facilitator's Guide details the essential workshop procedures (including setup, administration, and follow-up) and provides you with debrief presentation slides. You don't need to be a training professional to use this tool in your organization: this guide gives you all the basics. Enable your employees to thrive on challenge!

With thirty-seven years in the U.S. Army, retiring as a three-star general, and nine years as the president and CEO of the Center for Creative Leadership, Walter F. Ulmer, Jr., has a wealth of leadership experience. He is also an exceptionally thoughtful person committed to learning from his experience. This book, selected from columns that he wrote for CCL's periodical Issues & Observations and introduced by an adaptation of an essay written for the Kellogg Leadership Studies Project, demonstrates his understanding of both practice and theory, and reminds us that there can be no true leadership without learning.

Conflict is inevitable, in everyday life and especially in today's increasinglynonhierarchical organizations-in the workplace. So what has always been a key leadership skill, conflict resolution, has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method-summarized in ten steps-for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.