Bücher veröffentlicht von Gerry MacPherson

Did you know you can not only own and operate a hospitality property, but have it running so well that even you can take a holiday? In this book, I will walk you through the steps to systematize your hotel, resort, inn, bed and breakfast or vacation rental to operate like a well-oiled machine.You will find:Where to StartWhat Is The Hospitality Industry?What Does Hospitality Mean for Hospitality Property's?History of The Hotel Industry - How We Got HereTypes of Hotels Throughout the WorldHospitality Property Departments-DefinitionsSetting Up My Organization StructureMy Management StrategyWhat Should My Operation Manual IncludeHow Will I Know My Operations Manual Works?What is Outsourcing & How It Can Work For MeAfter completing this book, you will have the tools to turn your hospitality property into a business envied by your competitors, respected by your employees, and appreciated by your guests. If you want a smooth-running hotel, resort, inn, bed and breakfast or vacation rental then don't hesitate.