Bücher veröffentlicht von HarperCollins Focus

What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his breakthrough new book Talking to Crazy, psychiatrist Mark Goulston says the key to handling irrational people and turning threats into allies is to learn to lean into the crazy---to empathize with it!

How do you know whether a promising interview candidate would be a great hire--or a disaster in the making? These revealing interview questions guide managers and human resources professionals to identify and hire the best talent.

This insightful and engaging guide reveals timeless lessons learned from the epic successes and devastating failures of one of the greatest leaders of the past to teach project managers how to drive projects toward a successful future.

Bestselling author and renowned innovation expert Simone Ahuja reveals the secret to winning in a 'disrupt or be disrupted' market: innovate from within.

In The Winning Attitude John C. Maxwell shows you how you can change and become a winner. You can develp the attitude of mind which brings peace, courage, and success!

New York Times best-selling authors Bryan and Jeffrey Eisenberg walk you through the five phases that comprise web site development, from the critical planning phase, through developing structure, momentum, and communication, to articulating value. Along the way, they offer advice and practical applications culled from their years of experience.

Achieving Personal Greatness helps average people-not just executives-to understand their personal potential and develop the right thinking and habits that lead to empowered living.

This book gives a fresh understanding of the 'laws' that govern the sales profession. There is a major difference between being a salesperson in business and being in business as a salesperson. Being successful in sales has a lot more to do with what's on the inside of a person, and the person's ability to establish and foster loyal relationships.

Laurie Beth Jones, management expert, noticed that none of the personality/temperament profiles in the market today provided a tool that was simple, visual, intuitive, and powerful enough to create a shift in thinking as well as relating, so she developed The Path Elements Profile (PEP).

Drawing on forty years as a world-class motivational speaker and author, Ziglar identifies and outlines in his best-selling Over the Top precisely how to achieve what people desire most from life---to be happy, healthy, and reasonably prosperous and secure.

For sales managers struggling to split their attention between managing salespeople and managing sales processes, this valuable guide reveals a proven method for succeeding at both.

When budgets are dwindling, deadlines passing, and tempers flaring, who gets the blame? Project specialist Todd Williams offers a solution to ensure it isn't the project managers--or anyone, for that matter. Discover his trusted process for resuscitating failing efforts.

Stand-out brands serve a simple purpose: they resonate with their audience. Learn how to avoid the mistakes that have muddied other brands and keep your company's focus where it belongs--on the customers.

What roadblocks are hindering your team's success? Discover the research-driven best-practice solutions to poor performance that will maximize your people's contributions.

How do you sell to those at the top? By speaking their language. This insider guide helps readers unlock the door to greater sales using the ten metrics most valued by C-level executives (hint: ROI isn't one of them).

Imagine a workplace team not led by one leader but made up entirely of leaders--a workplace team that works!

For those in middle management, leadership guru John Baldoni shares a piece of game-changing insight: you have more influence than you know. Discover his methods for managing up--and giving everyone at your organization a reason to follow your lead.

Are you tired losing your top employees but feel unable to compete with the lure of other companies? Leigh Branham has something to tell you: turnover is within your control.

Finance and accounting are the backbone of any organization. Yet plenty of executives and businesspeople are befuddled and intimidated by number crunching. Now there's a complete, concise, non-technical guide to grasping all the essentials of accounting -- and directly applying financial data.

Since the original publication of this important and controversial book, it has stirred up business thinkers everywhere. Danger in the Comfort Zone examines the phenomenon of the ''entitlement'' mentality in the American workforce -- people's preoccupation with their rewards rather than their responsibilities.

Beyond Race and Gender supplies a sorely needed Action Plan, extensive case studies, and a series of tough questions and answers to get readers thinking deeply about what elements are blocking the full use of the human talent available. Thhis visionary workrouses organizations to face the facts and embrace the challenges--because it is the only efficient way for America to compete and prosper.

While Laugh and Learn offers plenty to keep smiles on the faces of trainers and their students, it's not a collection of one-liners and knock-knock jokes. It's an enlightening and practical look at how teachers and training professionals can inject elements of entertainment, creativity, humor, and emotion into their existing methods, even when dealing with serious or technical topics

Hiring good people is a critical factor in an organisation's success. This book offers tips from a recruiting professional with more than two decades of experience with world-renowned corporations.

McConnell presents a practical start-to-finish methodology for getting the most out of an employee opinion survey, from determining what conditions to survey to completion of follow-up procedures.

Finding the right software for a company is downright scary! Whether it's for inventory, e-commerce, accounting, e-mail, or whatever else the company needs, a poor software decision has negative ripple effects that can undermine business for years to come (and damage reputations as well). This pragmatic book is for anyone charged with evaluating and choosing an application.

Effective branding depends on the ability to leave a lasting (and positive) impression in the mind of the target audience. Brain Tattoos offers a practical approach -- no complicated theories, marketing jargon, or unnecessary babble -- that lets any business take its brand to the next level.