Bücher veröffentlicht von McGraw-Hill Education - Europe

This volume includes a masters' collection of best practices that include practical advice for successfully launching the software, applying personal processes, developing and enhancing organizational software processes, achieving reuse, conducting project assessments, and testing the system.

This is a guide to achieving super sales results, whether selling a cellular phone or a high ranking services agreement. Buyers need to have telecom products and services explained, they rely on the salespeople to educate them and need to trust them to provide cost-effective, efficient services.

Covers the historic market events, instruments, asset classes, and economic forces that investors need to be aware of as they create asset-building portfolios. This book explains how to use modern asset allocation concepts and tools to augment returns and control risks in a wide range of financial market environments.

THE classic futures tradersO guidebook, now revised and updated to provide the understanding of futures markets you need to stay one step ahead in this fast moving, high-stakes game--from the latest research and analyses to intelligent trading strategies and insights.

This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.

Provides guidelines for designing and building a profitable trading system. This book provides: techniques for researching and building a mechanical trading strategy; techniques to evaluate the performance of various systems; and methods to measure drawdown, both within individual trades and for entire strategies.