Bücher veröffentlicht von Triarchy Press

Counter-Tourism: The Handbook equips readers with tactics and guiding principles to use on a personal journey through the heritage-tourism machine. They can pursue it as a three-stage progression from tactics, through interventions and on to open infiltration, or take it as all part of the same journey to be dipped into at any point.

Managing the Future offers a straightforward and pragmatic approach to strategic planning. It takes an honest look at the limitations of forecasting, and shows (through real-life examples and a wealth of experience) how managers can best use a variety of futuring methods - including scenarios, horizon scanning and trend monitoring.

This latest colletion of Case Studies demonstrate just how much can be achieved in a relatively short time using a Systems Thinking approach in a wide range of local authority departments.It's a handbook for anyone faced with the apparently impossible task of improving service levels and dramatically cutting costs.

Phil Smith - playwright, walk-performance artist and author (Mis-Guides, Mythogeography, Counter-Tourism) uses his retracing of WG Sebald's walk round East Anglia to introduce a unique kind of hyper-sensitised walking. His exemplary walk goes beyond 'wandering around looking at stuff' and shows how every walk can be art, revolution and pilgrimage.

The complete collection of all 122 of Russ Ackoff's Management F/laws.

Jean Russell's inspiring and visionary book challenges the 'breakdown thinking' that focuses only on defensive reactions to the economic, social, political, and environmental crises we face. Instead she proposes 'breakthrough thinking', which recognizes the gritty reality but enables us to envision and co-create a world of wellbeing and health

In Silent Music, Julian Wolfreys (noted academic with a passion for the three languages of words, music and the imagination) brings together a group of musicians and Annagreth, a young German 'blow-in', in the uncomfortable dreamscape of the Isle of Wight in the late 1970s.

Many of us are afraid of failure and spend our lives trying to avoid it. But society's most high achieving figures would all recognise that failure has been an integral part of their success. This title offers a call to bring discussion of failure into the public sphere, and to open up debate about how to build dynamic responses to failure.

This book is about dealing with messes. Sometimes known as 'wicked problems', messes (or messy situations) are fairly easy to spot:it's hard to know where to startwe can't define them everything seems to connect to everything else and depends on something else having been done first we get in a muddle thinking about them we often try to ignore some aspect/s of themwhen we finally do something about them, they usually get worse they're so entangled that our first mistake is usually to try and fix them as we would fix a simple problem.

This book presents nine lenses through which the body is conventionally viewed. The body as object, the body as subject, the phenomenological body, the contextual body, the interdependent body, the environmental body, the cultural body and, finally, the ecological body. Designed to be a guide and stimulus for teachers, students and practitioners of dance, performance, movement, somatics and the arts therapies - and for anyone troubled by the idea of a brain on legs.

Decision-making has been one of the principal victims of 'modern' thinking. The 'analytical' approach has, of course, brought us vaccines, electricity and the internal combustion engine. But, in seeking to break things down into their component parts and improve the parts, governments and businesses continue to make some astonishingly bad decisions. What's more, many enterprises still pay close attention to 'decisions' and 'decision-making' whilst overlooking the bigger picture: the organizational system within which those decisions get made. This elegant book is a guide for any public, private, government or non-profit organization that needs a system for making better decisions. It sets out to change our 'analytical' habit and invites enterprises to consider the bigger picture. Author Vince Barabba presents an elegantly simple approach to making better decisions. He calls this approach 'The Decision Loom' and bases it on Systems Thinking, Design Thinking and Complexity Theory. He also describes the four core capabilities that any organization must put in place for this approach to work. What's more (because we're humans and prefer stories to instruction manuals) the tapestry of the book is embroidered with fascinating examples from the author's lifetime of experience at the head of American corporate and public decision-making.

A collection of journal essays about how scenario thinking uses the capacious space of the 'fold' to encourage thinking around alternative scenarios. It describes the 'nuts and bolts' of scenario planning, and outlines the steps involved in the practice of developing scenarios, and the key considerations to ensure successful scenario planning.

Roy Bayfield, well-known for exploring the Googlemaps non-place Argleton, here writes about his three-year-long walk home from northwest England to his home town near Brighton. Using the book 'Mythogeography' as his guide, he describes a postmodern, post-psychogeography pilgrimage through wormholes, hospital, faultlines and Z-Worlds.

Policing is at a crossroads. At a time of unprecedented cuts and increasing levels of demand, the British police service (like many others) faces enormous challenges. Under the most radical reforms the service has ever experienced, its leadership is looking for new approaches that can maintain levels of service delivery and secure efficiency, accountability and public confidence. Recent history shows that applying private sector business models to the public sector often generates hidden costs and unintended consequences that damage productivity and morale. In spite of this evidence, reform programmes and prevailing management practices still seek to enforce approaches that have demonstrably failed. In Intelligent Policing, Simon Guilfoyle proposes a simple and elegant solution that refocuses organisational activity on the service user. Drawing on his own experience as a police officer, he uses a range of evidence to explore the possibilities that systems thinking offers. He clearly outlines how a systems-based approach can bring greater efficiency, improved service delivery, enhanced morale and reduced cost. He shows that the practices and models proposed in the book can be implemented immediately and insists that senior police leaders and policy makers have an ideal opportunity to make lasting improvements today that will resonate throughout policing and leave a positive legacy for the future.. Intelligent Policing is a rich resource for those - in the UK and around the world - who care about delivering an effective policing service in the 21st Century. It will also interest systems theorists for its practical approach to policing and inform academic debate in the fields of management and human behaviour.

From analyzing birth rates in India, to a fireside chat with the Queen of Iran, to introducing theme parks to the US, this book collects stories that lay bare the workings of a number of well-known businesses and other organizations - and the people who run them.

A practical strategy for transforming the UK and other healthcare systems... offering an affordable, sustainable and compassionate alternative to the present mess.Healthcare systems across the developed world are in trouble. Changing patterns of disease, an ageing population and advances in drugs and technology feed an inexorable rise in costs outrunning our best efforts to contain them. At a human level the system is coming under intolerable strain. Demands for cost savings squeeze out the time and humanity needed for good care and quality relationships. Safety suffers. Staff become demoralised, stressed and burned out. In the first two parts of Humanising Healthcare and focusing on the UK's National Health Service, Dr Hannah explores the fundamental assumptions which have brought us to this point and which likewise inform our current inadequate responses. She dissects the burgeoning regime of regulation and inspection that tries to impose ever tighter controls on a healthcare system that needs to be freed to serve its citizen patients. In the final part of the book, 'Another Way Is Possible', Dr Margaret Hannah offers a practical alternative strategy based on numerous examples of transformative practice from the UK and around the world. It promises a sustainable culture of healthcare that will enable us all to live healthy, fulfilled lives at a fraction of the current cost.

This book brings together 57 definitions of important terms and concepts, many of which underpin Ackoff's contribution to organizational learning.

Introduces the world of Systems Thinking and its 'Dean', Russell Ackoff, to curious and enquiring managers, teachers, business people, and those who work in an organisation. This book presents 40 more of Russ Ackoff's famously witty and incisive f-Laws (or flaws) of business - following on from his 2007 collection "Management f-Laws".

Brings together case studies from 6 different public sector organisations, in the UK and New Zealand, that bring about rapid and extraordinary change and show: how they did it, step by step; how they overcame initial resistance and hostility from staff; and, the unexpected benefits that can accrue.

Bill Sharpe opens this delightfully fresh collection of essays by wondering how we can talk about, evaluate and compare things that matter, without immediately putting a monetary value on them. Sharpe's answer draws on the principles of ecological thinking to redefine our hitherto narrow understanding of terms like economy and value.

As the former CEO of Shell Chemicals UK and Celltech, Gerard Fairtlough speaks about business with enormous authority and experience. In this ground-breaking book he draws on that experience to explain why hierarchy is not the only way to organize a business. He explains the alternatives to hierarchy (which he calls heterarchy and responsible autonomy) and shows how they can work in practice. This extensively revised and updated edition is vital reading for anyone who wants organizations to work better.

Presents a collection of more than 80 of business guru, Russell Ackoff's management f-laws: the uncomfortable truths about how organizations really work, what's wrong with the way we design and manage businesses, what makes managers tick... and how we can make things work better.

..".an extraordinary insight into why, at the end of each month, millions of us are left wondering where on earth all the money taken from us in tax has gone. The argument compellingly made by John Seddon is that the Government has designed failure into almost everything it does on our behalf." Philip Johnston, Daily Telegraph

Brings together 12 contemporary approaches to the body, all being used by performers or in the context of performance training. These 12 'lenses' share the notion of body as flux and no fixed/determined sense of self. They draw on approaches like Alexander technique, BMC, Feldenkrais,authentic movement.