Bücher der Reihe Computer Supported Cooperative Work

Public and situated display technologies can have an important impact on individual and social behaviour and present us with particular interesting new design considerations and challenges. While there is a growing body of research exploring these design considerations and social impact this work remains somewhat disparate, making it difficult to assimilate in a coherent manner. This book brings together the perspectives of key researchers in the area of public and situated display technology. The chapters detail research representing the social, technical and interactional aspects of public and situated display technologies. The underlying concern common to these chapters is how these displays can be best designed for collaboration, coordination, community building and mobility. Presenting them together allows the reader to examine everyday display activities within the context of emerging technological possibilities.

Computer supported cooperative work (CSCW) systems will undoubtedly play an important role in the application of information systems in the 1990s and beyond. The term "e;cooperative"e; is often taken for granted and it is assumed that CSCW users are willing and able to cooperate without any difficulty. This assumption ignores the possibility of conflict and, as a result, the expression, management and resolution of conflict are not supported. CSCW: Cooperation or Conflict? arose from a one-day meeting on computer supported cooperative work which examined the role of conflict in collaborative work. The aim of the meeting was to examine what people actually do when they say they are cooperating, and to assess how this affects the design of systems. The chapters of this book are fuller accounts of the work presented during the meeting. The first chapter presents a survey of studies of conflict in social psychology and related fields, providing both a summary of the main findings and a set of pointers into the literature. The subsequent chapters each present a different view of conflict, focussing particularly on the social and organizational settings, and the factors which lead to conflict. The earlier chapters provide conceptual frameworks for the study of various types of conflict, while the later chapters concentrate on the implications for CSCW. The book is the first to examine conflict from a CSCW perspective. It offers a unique snapshot of current research work in this exciting field, and establishes the importance of the issue. For the designer of CSCW systems, it offers insights into the role of conflict, and an analysis of some of the assumptions on which existing CSCW sytems have been based. For the student and researcher, it provides both an introduction to the area, and a set of in-depth studies suitable to inform future research.

Electronic commerce is regarded as one of the most important commercial uses of information technology in recent times. As more and more companies adopt networking technology, ways of doing business are changing dramatically and electronic commerce is proving invaluable for dealing with suppliers, customers and partners distributed across the globe. This volume provides a collection of readings covering all the major areas of electronic commerce, including those related to the World Wide Web. It does not focus on technical issues, but instead examines the general, commercial, social and cultural aspects of using electronic commerce. It will be invaluable reading material for final year undergraduate and postgraduate students on courses in Electronic Commerce and Computer-Mediated Communication. It will also provide supplementary reading for courses in Business Information Technology, Information Systems, Organisational Change and Project Management.

The Future Home is Wise, not Smart will be essential reading to home system developers, designers and researchers, responsible for smart home deployment or Ambient Assisted Living (AAL) who will get insights on how to follow a novel approach in developing and adapting smart home systems to their users' needs.

Providing a critical view on user participation in design, disentangling decision making and power in design, this book uses fieldwork material from two large participatory design projects: one experimental in the field of urban planning, the other a product development project within health care.

New technology is changing the face of the photograph. This volume on 'snapshot' photography-pictures taken by non-professionals-examines key future trends, from multimedia and social practices to the notion of embedding physicality into digital snapshots.

Information technology has for decades been used for organisational purposes such as accounting, but is increasingly being applied to the activities of multiple users in complex professional environments. This book covers the latest systems design parameters.

This book looks at why ethnographic approaches are popular in the design of computing devices for the workplace, for the home and elsewhere. The focus of the book is on the practical relationship between theory and practice, a relationship that is fundamental to successful design.

Presents the principles of practice-oriented research in the CSCW and HCI domains, explaining and examining the ideas and motivations behind basing technology design on ethnography. Illustrated with real examples reporting on cooperative practices.

If you read the history of any new communication medium such as the cinema, television or radio, it always happens to be bound up with advances in some underlying technology.

A Collaborative Virtual Environment (CVE) is a distributed, virtual reality designed to support collaborative activities. Aimed at anyone involved in researching the design of tools for supporting distributed teams of workers, it helps the reader understand the latest technology, state-of-the-art research, and good working practice.

Designing Socially Embedded Technologies in the Real-World

Collaborative Information Seeking

Linguistic Concepts and Methods in CSCW is the first book devoted to the innovative new area of research in CSCW. This book will be of interest to researchers in CSCW, linguistics and computational linguistics.

Recognition that much work done in offices is essentially group work has led to the emergence of a distinct subfield of computer science under the title Computer Supported Cooperative Work (CSCW).

Dan, is this book going to provide a substantial, coherent and timely contribution to CSCW or is it just going to be a ragbag of papers from several meetings stuck together?

Social navigation is an emerging field which examines how we navigate information or locate services in both real and virtual environments and how we interact with and use others to find our way in information spaces. This book follows on from Munro et al, Social Navigation of Information Space, which was the first major work in this field.

In the present digital revolution we often seem trapped in a Kafkaesque world of technological advances, some desired, some disliked or even feared, which we cannot influence but must accept.

Avatars at Work and Play brings together contributions from leading social scientists and computer scientists who have conducted research on virtual environments used for collaboration and online gaming.

It examines the interfaces between the work done by four groups of university staff who have been in the past quite separate from, or only marginally related to, each other-library staff, university teachers, university policy makers, and staff who work in university publishing presses.

Dix and his colleagues, for example, in chapter 12 explore a complex of models - of spatial context, of 'mixed reality boundaries' and of human spatial understanding across a number of field projects that make up the Equator project to explain the ways in which co-existing multiple spaces are experienced.

This book is the first to bring together scientific studies into the values that 'texting' provides, examining both cultural variation in countries as different as the Philippines and Germany, as well as the differences between SMS and other communications channels like Instant Messaging and the traditional letter.

Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Perspective of Electronic Commerce, and Fay Sudweeks and Celia Romm (eds) (1999) Doing Business on the Internet: Opportunities and Pitfalls.

Computer supported work is increasingly being done out of the traditional office environment, for example whilst travelling or at home and there is a growing need to support the cooperative aspects of such work.