Führung & Strategie

Understand the essentials of Key Account Management through this clear, concise and no-nonsense guide.

Learn from this practical guide full of tools for managing contracts, specifically client-supplier relationships and big procurement contracts.

Access insider stories from leading companies on how digital culture has improved their business practices, leading to increased adaptability and productivity.

This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.

Place a compelling purpose at the heart of your business strategy with this inspiring framework for organisational success.

Making a case for a reflexive approach to leadership that is informed by in-depth studies of managers. The book aims to facilitate reflexivity in terms of challenging one's position - understanding of leadership - and considering alternatives.

This book gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times.

Responding to the need for organizations to improve global strategic planning and execution, this book presents a framework for effectively conceiving and executing new concepts for international markets.

New frontiers for media architecture: This compendium explores how digital media is shaping cities today and in the years to come. It illustrates groundbreaking use of light and media in urban environments.

'The more I read the Bible, the more evident it becomes that everything I have ever taught or written about effective leadership over the past 25 years, Jesus did to perfection. He is simply the greatest leadership role model of all time.' -Ken Blanchard

This extended and thoroughly updated second edition introduces researchers and students to the growing range of theoretical and methodological perspectives being developed in the vibrant field of strategy as practice. With new authors and additional chapters, it summarizes recent developments in the field while presenting a clear agenda for future research.

This book explores the idea of leading as a host - someone who receives guests. The metaphor is brought to life with stories and examples from around the world. The book will appeal to leaders at all levels in corporations, public service and non-profit sectors.

Understand the eco-impacts of logistics and learn how to handle them effectively by achieving sustainable balance between economic, environmental, and social objectives.

Winner of a Shingo Research and Professional Publication AwardThe new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects, and to engage executives in ways that are personally meaningful to them. If you are a leader at any level in an organization undergoing or considering a Lean transformation, this is where you should start and finish ... and start again.Read the Reviews:"This book became an instant classic in the literature of professional operations. In this third edition, David Mann updates and expands his teaching with five additional years of valuable experience and expertise derived from his very active, multi-industry consultancy. I have benefitted greatly from his writing and wholeheartedly recommend this book to be top-of-the desk of any serious Lean practitioner or performance transformation leader."- Raymond C. Floyd, two-time Shingo Prize Winner, President and CEO, Plasco Energy Group"David Mann builds substantially on his seminal work on the Lean management system. The book is full of new insight and polishes the most important ideas about Lean management. The new chapter on engaging executive leadership alone is worth the price of the book."- Peter Ward, Richard M. Ross Professor and Chair, Department of Management Science, Fisher College of Business, The Ohio State University"This book has long been my 'go-to' guide on Lean management practices that help create a culture of continuous improvement and excellence. I have recommended the book to countless healthcare leaders who rave about how helpful it is in translating Lean principles into daily management behaviors. The healthcare examples make it even more relevant as a must read for any hospital leader who aims to move beyond Lean tools.."-Mark Graban, author of Lean Hospitals, co-author of Healthcare Kaizen and The Executive Guide to Healthcare Kaizen"As more companies outside the manufacturing sector pursue Lean transformations, Creating a Lean Culture is as critical a resource as ever. Breaking down silos and navigating tricky internecine politics remain a momentous challenge, and Mann's case-based insights are an invaluable tool."- Peg Pennington, Executive Director, Center for Operational Excellence, Fisher College of Business, The Ohio State University"David has once again taken the topics that trip us up and put structure and guidance around them. His new work on executive involvement is worth the price of the book all by itself. Many of us have struggled with this topic and David provides a path to success."- Elizabeth M. King, Vice President Organizational Effectiveness, ESCO CorporationNew in the Third Edition:Contains new chapter on engaging executives in Lean initiativesIncludes 21 new case studiesPresents new examples from the healthcare and process industriesIncludes additional gemba worksheets for learning and teaching LeanProvides expanded coverage of Lean applications in complex cross functional value stream process improvement projectsWatch David Mann discuss how the latest edition of Creating a Lean Culture can help you and your organization succeed.http://www.youtube.com/watch?v=zX7jrtV3cBA&feature=youtu.be

Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job every day. In this engrossing parable, a fictional manager has the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Seattle's Pike Place Fish is a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned from the Pike Place, our manager discovers how to energise and transform her workplace. Addressing today's most pressing work issues with an engaging metaphor and an appealing message, FISH! offers wisdom that is easy to grasp, instantly applicable, and profound.

The results include a model-based approach to automate warehouse control design, analysis models for warehouse design, concepts for robotic item handling and computer vision, and autonomous transport in warehouses.Automation in Warehouse Development is targeted at both academic researchers and industrial practitioners.

Optimise a multi-screen generation of mobile technology and integrate the latest developments into the heart of your digital strategy.

**Winner of the Financial Times and Goldman Sachs Business Book of the Year Award** 'Brad Stone's definitive book on Amazon and Bezos' The Guardian'A masterclass in deeply researched investigative financial journalism .

Herding Professional Cats offers advice and insights to leaders in the professions about tackling the classic 'cats' dilemma: how to manage intelligent, opinionated, independent and frequently difficult people without losing the competitive edge a professionalised workforce can bring.

This companion to The Lean Turnaround shows exactly how to use "lean leadership" to eliminate waste while increasing profitability and driving sustainabilityWhile many companies have attempted to become Lean, few have captured the full promise of this better way of business. In this compelling sequel to The Lean Turnaround, lean pioneer Art Byrne leads you through a step-by-step transformation in which he tackles all the key challenges that you will deal with. Lean is more than a tactic. Byrne reveals its power as a complete strategy that: *Dramatically boosts profit margins, earnings, and ultimately enterprise value by*Engaging every employee in a culture of continuous improvements where*Every person takes ownership for problem-solving and learning in order to*Deliver more value to the customer by identifying and removing waste-permanently. In The Lean Turnaround Action Guide, Byrne draws from his 30 years of experience leading Lean in more than 30 companies. By setting this book in a company based on his experience, he is able to identify and guide you through the many challenges you will face on your successful Lean turnaround.

This text provides an overview of recent developments in social psychological theory as it applies to organizational issues. It brings together scholars whose research touches the interfaces of social psychology, IO psychology and organizational behavior.

"Quite simply the best financial self-help book."--Money Book Club, Book-of-the-Month ClubEven if you consider yourself a financial "basket case," Chilton explains how you can easily put an effective financial plan into action.In this third edition of one of the biggest-selling financial-planning books ever, David Chilton simplifies the complex puzzles of personal finance and helps you achieve financial independence. With the help of his fictional barber, Roy, and a large dose of humor, Chilton shows you how to take control of your financial future--slowly, steadily, and with sure success. Chilton's plan (detailed in an entertaining story) is no get-rich-quick scheme, but it does make financial independence possible on nothing more than an average salary. This third edition has been updated with assistance from the Arthur Andersen Corporation.

Difficult personalities at work are unavoidable. But the problems that can result from them are not.

This book is a rigorous yet accessible introduction to contemporary practice theories, discussing their distinctive contribution to the study of work and organizations. It surveys their origins, theoretical assumptions, concepts, and application.

The century-old harrowing adventure of a group of Antarctic explorers is an epic tale--and an even better lesson in leadership. Discover ten timeless tips for achieving success in the face of insurmountable challenges.