Bücher veröffentlicht von Amacom

Getting the best employees on board and weeding out the worst--without getting slapped with expensive lawsuits--are two of the most crucial and difficult jobs of human resources professionals and general managers. Now there's quick, reliable information on how to do it right.

If you hate prospecting, think how much those prospects dread your cold calls! You need techniques that energize and motivate both you and your potential customers. Welcome to Knock Your Socks Off Prospecting.Filled with logical, easy-to-use tools, step-by-step skill-building exercises, real-life stories, and amusing anecdotes (along with John Bush's clever illustrations), this practical and entertaining book helps you improve your communications skills, identify prospects (real ones), and maximize the productivity of your prospecting time. You'll also get the most valuable collection of how-to cold-calling tips you've ever seen, and follow-up techniques guaranteed to win more sales!

Long on practical guidance while refreshingly short on math, Smart Financial Management helps owners and managers of small businesses solve everyday financial dilemmas and avoid potential problems. Readers will learn valuable and practical financial analysis techniques, as well as how to project future financial needs and identify possible sources of funding; manage receivables, inventory and equipment investments; and how to structure and develop the business soundly and legally. In addition, they'll:* Gain an understanding of the financial challenges unique to a growing enterprise -- and how to meet them* Improve communications with financial and legal advisors* Learn to identify new sources of equity and nonequity capitalWith a field-focused methodology and user-friendly tools, Smart Financial Management will help any small business manage its requirements more effectively.

Awarded bronze by "ForeWord Magazine" in the Book of the Year Awards 2007, Business & Economics category, this resource provides solutions for these fundamental symptoms of employee-manager discomfort.

Shows how to stand out from the crowd and deliver excellent service to customers. This book offers tips and strategies for improving and then maintaining any company's level of customer service. It is a reference for anyone seeking to make customers feel truly valued.

Are you still clinging to an outdated concept of retirement? With age expectancy higher, savings slimmer, and careers changed more frequently than ever, planning properly for the retirement you desire begins now. How Do I Get There from Here? is the one-stop guide everyone needs in preparing for a unique, dynamic future they can look forward to.

Revised edition of: The emotional intelligence activity book, c2002.

Helps readers to broaden their definition of exercise, find pleasure in physical activity, and discover realistic ways to fit it into their lives.

Modeled on the Soldier's Handbook, which is issued to all new U.S. Army recruits, Soldier of Finance is a no-nonsense, military-style training manual to overcoming financial obstacles and building lasting wealth.

It's tricky enough to spearhead a big project when you're the boss. But when you're the leader of a team of people who don't report to you, the obstacles are even greater. This is the book for project managers looking to establish credibility and control. It includes information on agile methods and evolving project management tools.

To deliver a truly successful project, the emphasis must be on value. From establishing a project's worth to organizing a team for accountability, a project has to deliver from inception to completion. Maximizing Project Value is filled with tools, tips, and a proven blueprint to help you and your work shine.

One of the best-selling real estate career books of all time is back and better than ever! The fifth edition of this indispensable resource offers all-new research up-to-the-minute guidance along with practical tools and real-world examples. Easy to understand, comprehensive, and candid, it's still the bible for aspiring real-estate professionals.