Project Success and Quality

This book seeks to redress the imbalance between managing time, cost and quality on projects to boost project success and customer satisfaction. It explains the rationale and benefits of focusing more on quality (fitness for purpose, conformance to requirements), to reduce costs by minimising wastage, and reduce delays through avoiding rework and details a range of tools and techniques to support rebalancing the management of projects, programmes and portfolios in favour of better quality, hence success.