Reverse logistics in a wholesale company in Montes Claros-MG

The aim of this work is to analyse reverse logistics in a logistics company in Montes Claros-MG between 2013 and 2014. Methodologically, the work involved bibliographical, documentary and descriptive research. In the bibliographical section, the aim was to present the definitions, emergence, evolution and types in Brazil, as well as a descriptive analysis, with a case study of a company in the sector. In the documentary section, the company's documents were used to report on the company's history, mission and structure, as well as sales volume and reverse logistics data from August 2013 to August 2014. However, the research revealed the country's need to adapt to a transport system that integrates different modes, is efficient and compatible with the size and volume of the country and meets the country's economic diversity. The current logistics infrastructure is not compatible with demand, which requires greater investment to make it more competitive.