Über Sourcing of Application Software Services
Outsourcing has been one of the most controversially discussed topics in the infor mation systems (IS) management field within the last decade. While some organi zations have been quick to adopt outsourcing, others have been slow to consider this sourcing option. Still others have evaluated outsourc ing but adopted insourcing in stead. In other words, organizations appear to behave totally different in the sourc ing of their IS tasks. There are no generall y accepted practices, e.g., outsourcing certain types ofIS services while keeping others in-house. The sourcing decision ap pears to be highly dependent on the specific situation of each organization. Recognizing the unique context of each organization, this book presents an empiri cally tested model that can be used to analyze the options of IS insourcing versus outsourcing of every organization. The model takes into account the unique IS re quirements and the differences between insourcing and outsourcing at both the in dividual (i.e., worker) and the organizational level.
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