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  • - How To Take Control of the Customer Conversation
    von Brent Adamson & Matthew Dixon
    17,00 €

    THE INTERNATIONAL BESTSELLER: OVER HALF A MILLION COPIES SOLDIn The Challenger Sale, Matthew Dixon and Brent Adamson share the secret to sales success: don't just build relationships with customers. Challenge themWhat's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships - and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them.Matthew Dixon, Brent Adamson, and their colleagues at CEB have studied the performance of thousands of sales reps worldwide. And what they discovered may be the biggest shock to conventional sales wisdom in decades.The Challenger Sale argues that classic relationship-building is the wrong approach. Every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average performance, only one - the Challenger - delivers consistently high performance.Instead of bludgeoning customers with facts and features, Challengers approach customers with insights about how they can save or make money. They tailor their message to the customer's specific needs. They are assertive, pushing back when necessary and taking control of the sale.Any sales rep, once equipped with the right tools, can drive higher levels of customer loyalty and, ultimately, greater growth.Matthew Dixon and Brent Adamson are managing directors with CEB's Sales Executive Council in Washington, D.C.www.executiveboard.comwww.thechallengersale.com

  • - The Blueprint to Sales Enablement Excellence
    von Roderick Jefferson
    37,00 €

  • - Remarkable Insights into the Minds of Today's Global Kids and Their Relationship with Brands
    von Martin Lindstrom
    44,00 €

    Packed with practical advice on how to create kids' brands, including more than 50 previously unpublished case studies, BRANDchild proposes innovative ways of marketing to this young audience.

  • - The Psychology of Persuasion
    von Robert B Cialdini
    24,00 €

    Influence, New and Expanded UK, is a remarkable book penned by the renowned author, Robert B Cialdini. Published recently in 2021, this book is a must-read for those who are intrigued by the power of persuasion and influence. The genre of this book can be best described as a fascinating blend of psychology and business, which Cialdini masterfully intertwines to provide a deeper understanding of the mechanisms behind influence. HarperCollins Publishers Inc, a globally recognized publishing house, has brought this enlightening piece of literature to the market. The book is written in English, making it accessible to a wide range of readers. Influence, New and Expanded UK, is not just a book but a comprehensive guide to understanding and navigating the complex world of influence and persuasion.

  • - Clarify Your Message So Customers Will Listen
    von Donald Miller
    14,00 €

    Building a StoryBrand by Donald Miller is a game-changing book published in 2017 by HarperCollins Focus. The book falls under the genre of business and marketing, and it has revolutionized the way businesses communicate with their customers. Miller, with his expertise and experience, provides a seven-part framework that helps businesses clarify their message and effectively engage with their customers. The book is written in an engaging and easy-to-understand manner, making it a must-read for anyone looking to improve their business communication and marketing strategies. Published by HarperCollins Focus, 'Building a StoryBrand' continues to be a valuable resource for many businesses around the world.

  • - How to Build Habit-Forming Products
    von Nir Eyal
    14,00 €

    Nir Eyal reveals how successful companies create products people can't put down - and shows how you can do it too.INTERNATIONAL BESTSELLER WITH OVER 200,000 COPIES SOLD WORLDWIDE Based on years of research, consulting, and practical experience, Hooked:* Shows how to create user habits that stick* Includes practical insights and riveting examples, from the iPhone to Twitter, Pinterest and the Bible App* Explains how products influence our behaviour'A must-read for everyone who cares about driving customer engagement' Eric Ries, author of The Lean Startup'The most high bandwidth, high octane, and valuable presentation I have ever seen on this subject' Rory Sutherland, vice chairman, Ogilvy & Mather

  • - A Revolutionary Way to Influence and Persuade
    von Robert Cialdini
    14,00 €

    Intends to transforms the way we think about the craft of persuasion. Drawing on research, and packed with case studies, this book offers new insights into the art of winning people over: it isn't just what we say or how we say it that counts, but also what goes on in the moments before we speak.

  • - How Today's Fastest-Growing Companies Drive Breakout Success
    von Sean Ellis & Morgan Brown
    15,00 €

    Growth is now the first thing that investors look for in assessing and valuing companies. HACKING GROWTH is a method for growth that involves cross-functional teams and continuous testing and iteration. It focuses on customers - how to attain them, retain them, engage them, and monetize them - rather than product. This book deals with this topic.

  • - The secrets of selling anything to anyone
    von Fredrik Eklund & Bruce Littlefield
    14,00 €

    Ten years ago, Fredrik Eklund moved to New York City from his native Sweden with nothing but a worn-out pair of sneakers and a dream: to make it big in the city that never sleeps. Despite having no experience in real estate and no contacts, Fredrik transformed himself into the best seller in the most competitive real estate market on the planet, brokering multimillion-dollar deals for celebrities, selling out properties all over the city and charming TV audiences as one of the stars of Million Dollar Listing New York.In The Sell, Fredrik shares his secrets so that anyone can find success doing what they love. According to Fredrik, even if you don't consider yourself a salesperson, you've been in sales your whole life because every day you are selling your most important asset: yourself. Whenever you influence or persuade someone to give you something in exchange for what you've got - whether it's a luxury home, a great idea at work, or your profile on Match.com - you are selling. And if you know how to sell right, you can live your dream.Blending personal stories and the expertise he's gained from his meteoric rise, The Sell is the modern guide to becoming successful. Featuring everything from the importance of intangible factors like personality and charm, to tips and tricks for preparing, persuading and negotiating, The Sell is a vital go-to book for anyone who wants to have an impact in his or her personal and professional life. No matter what your background is - sales rep, CEO or kitchen-table entrepreneur - this book will help you sell yourself or your brand, and lead a richer, more fulfilling life.

  • - You Can t Be Seen Until You Learn To See
    von Seth Godin
    16,58 €

    THE FINANCIAL TIMES BOOK OF THE MONTH Over the past quarter century, Seth Godin has taught and inspired millions of entrepreneurs, marketers, leaders, and fans from all walks of life, via his blog, online courses, lectures, and bestselling books. He is the inventor of countless ideas and phrases that have made their way into mainstream business language, from Permission Marketing to Purple Cow to Tribes to The Dip. Now, for the first time, Godin offers the core of his marketing wisdom in one accessible, timeless package. At the heart of his approach is a big idea: Great marketers don't use consumers to solve their company's problem; they use marketing to solve other people's problems. They don't just make noise; they make the world better. Truly powerful marketing is grounded in empathy, generosity, and emotional labour.This book teaches you how to identify your smallest viable audience; draw on the right signals and signs to position your offering; build trust and permission with your target market; speak to the narratives your audience tells themselves about status, affiliation, and dominance; spot opportunities to create and release tension; and give people the tools to achieve their goals.It's time for marketers to stop lying, spamming, and feeling guilty about their work. It's time to stop confusing social media metrics with true connections. It's time to stop wasting money on stolen attention that won't pay off in the long run. This is Marketing offers a better approach that will still apply for decades to come, no matter how the tactics of marketing continue to evolve.

  • - How to Sell More, Earn More, and Become the Ultimate Sales Machine
    von Ryan Serhant
    12,00 €

    Discover how to become the ultimate sales machine.

  • von Seth Godin
    14,98 €

  • - For Anyone Who Must Get Others to Say Yes!
    von Zig Ziglar
    17,00 €

    Zig Ziglar focuses on the art of persuasion in sale, and provides tips from successful salespeople.

  • - The Tiny Clues That Uncover Huge Trends
    von Martin Lindstrom
    11,98 €

    The New York Times Bestseller named one of the "e;Most Important Books of 2016"e; by Inc, and a Forbes 2016 "e;Must Read Business Book"e;'If you love 'Bones' and 'CSI', this book is your kind of candy' Paco Underhill, author of Why We Buy'Martin's best book to date. A personal, intuitive, powerful way to look at making an impact with your work' Seth Godin, author of Purple CowMartin Lindstrom, one of Time Magazine's 100 Most Influential People in The World and a modern-day Sherlock Holmes, harnesses the power of "e;small data"e; in his quest to discover the next big thing.In an era where many believe Big Data has rendered human perception and observation 'old-school' or pass , Martin Lindstrom shows that mining and matching technological data with up-close psychological insight creates the ultimate snapshot of who we really are and what we really want. He works like a modern-day Sherlock Holmes, accumulating small clues - the progressively weaker handshakes of Millenials, a notable global decrease in the use of facial powder, a change in how younger consumers approach eating ice cream cones - to help solve a stunningly diverse array of challenges. In Switzerland, a stuffed teddy bear in a teenage girl's bedroom helped revolutionise 1,000 stores - spread across twenty countries - for one of Europe's largest fashion retailers. In Dubai, a distinctive bracelet strung with pearls helped Jenny Craig offset its declining membership in the United States and increase loyalty by 159% in only one year. In China, the look of a car dashboard led to the design of the iRobot, or Roomba, floor cleaner - a great success story.SMALL DATA combines armchair travel with forensic psychology in an interlocking series of international clue-gathering detective stories. It shows Lindstrom using his proprietary CLUES Framework - where big data is merely one part of the overall puzzle - to get radically close to consumers and come up with the counter-intuitive insights that have in some cases helped transform entire industries. SMALL DATA presents a rare behind-the-scenes look at what it takes to create global brands, and reveals surprising and counter-intuitive truths about what connects us all as humans.

  • - Taking Control of the Customer Conversation
    von Matthew Dixon
    25,00 €

    Based on an exhaustive study of thousands of sales reps across multiple industries and geographies, this title argues that classic relationship building is a losing approach, especially when it comes to selling complex, large-scale business-to-business solutions.

  • - How to Build Word of Mouth in the Digital Age
    von Jonah Berger
    9,00 €

    How to make products, ideas and behaviours really catch on.

  • - Revised Edition
    von Marty Neumeier
    25,00 €

    Presents a unified theory of brand. This work shows how strategic or creative approach of thinking can unite to produce a "charismatic brand". It also helps you learn: the five essential disciplines of brand-building; how branding is changing the dynamics of competition; the three most powerful questions to ask about any brand; and more.

  • - How to Tell Your Story in a Noisy Social World
    von Gary Vaynerchuk
    17,98 €

    When managers and marketers outline their social media strategies, they often plan for the right hook - their next highly anticipated sale or campaign that's going to put the competition out for the count. Right hooks, after all, convert traffic to sales. This book offers a blueprint to social media marketing strategies that really works.

  • von Martin Lindstrom
    14,00 €

  • - Global Expansion in the Software Industry on a Small Budget
    von Hans Peter Bech
    25,00 €

    Going Global on a Shoestring behandler udfordringerne for den lille og mellemstore virksomhed i forbindelse med global ekspansion i softwareindustrien. Den giver tips og tricks til, hvordan det gode produkt kan finde internationale kunder, når man kun råder over et lille budget. Bogen er på Engelsk.

  • - How Stories Go Viral and Drive Major Economic Events
    von Robert J. Shiller
    19,98 €

  • - How Networked Markets Are Transforming the Economy and How to Make Them Work for You
    von Geoffrey G. Parker
    17,00 €

    An inside look at the revolutionary business power of the platform-from the experts who helped discover how it works.

  • von David Ogilvy
    16,00 - 20,00 €

  • - Are You Ready to Reinvent Your Organization?
    von Aaron Dignan
    12,00 €

  • - A Guide to Theory and Practice
    von Joep Cornelissen
    52,00 - 204,00 €

    Written specifically for students interested in knowing more about the organizational and management context of communications, and to get more hands-on learning, practical experience and skills to help them get off to a flying start in their career, this book is a guide to corporate communication that will help students and practitioners navigate the area, understand the main theories and put these into practice through examples and case studies.Academically grounded, it covers the key concepts, principles and models within corporate communication by bringing together academic knowledge and insights from the subject areas of management and communication. At the same time, it combines this academic base with a clear practical outlook practical cases illustrate the theory and each chapter also focuses on models and exercises that equip students with practical expertise and skills. The international scope of the book, featuring cases from around the globe has been instrumental in its success and has now been used by nearly 20,000 students across over 50 different countries from New York to Helsinki, Tokyo to Rio de Janeiro for students studying Corporate Communication, Organizational Communication, PR and Marketing Communications and as an invaluable source for reflective practitioners.The new fourth edition has been revised and updated with new cases and covers developments is areas such as reputation management, leadership communication and CSR communication. It features: A new chapter on social media and increased coverage of new media in existing chapters New up-to-date material on emerging CSR standards, transnational governance and corporate citizenship Extended focus on media relations, internal communications and leadership and change communication New full-length and shorter international case studies Enhanced companion website material including new case studies and video material available on publication at www.sagepub.co.uk/cornelissen4e

  • - How SaaS and Other Hyper-Growth Companies Create Predictable Revenue
    von Aaron Ross
    28,00 €

    Break your revenue records with Silicon Valley's "growth bible""This book makes very clear how to get to hyper-growth and the work needed to actually get there"Why are you struggling to grow your business when everyone else seems to be crushing their goals? If you needed to triple revenue within the next three years, would you know exactly how to do it? Doubling the size of your business, tripling it, even growing ten times larger isn't about magic. It's not about privileges, luck, or working harder. There's a template that the world's fastest growing companies follow to achieve and sustain much, much faster growth.From Impossible to Inevitable details the hypergrowth playbook of companies like Hubspot, Salesforce.com (the fastest growing multibillion dollar software company), and EchoSign--aka Adobe Document Services (which catapulted from $0 to $144 million in seven years). Whether you have a $1 billion or a $100,000 business, you can use the same insights as these notable companies to learn what it really takes to break your own revenue records.* Pinpoint why you aren't growing faster* Understand what it takes to get to hypergrowth* Nail a niche (the #1 missing growth ingredient)* What every revenue leader needs to know about building a scalable sales teamThere's no time like the present to surpass plateaus and get off of the up-and-down revenue rollercoaster. Find out how now!

  • - Creative Leadership Lessons from a Life at Nike
    von Greg Hoffman
    12,98 €

    For decades, Nike's campaigns have been so radically creative that they make an indelible mark on the public imagination - and, just sometimes, change how the world thinks. It's an art form that Greg Hoffman understands better than anyone.

  • - Why the Subscription Model Will Be Your Company s Future and What to Do About It
    von Tien Tzuo & Gabe Weisert
    14,98 €

    SHORTLISTED FOR THE CMI MANAGEMENT BOOK OF THE YEAR INNOVATION AND ENTREPRENEURSHIP AWARDToday's consumers prefer the advantages of access over the hassles of ownership. It's not just internet services like Netflix and Spotify; even industrial firms like GE and Caterpillar are reinventing themselves as solutions providers. Whether you sell software, clothes, insurance, or industrial machines, you need to master the transition to the subscription model.Adapting to the subscription economy takes more than just deciding to sell subscriptions instead of products. You'll have to reinvent your company from the inside out -- from your accounting to your entire IT architecture. No matter how large or small your company, Subscribed gives you a practical, step-by-step framework to rebuild your business around a customer-centric, recurring revenue model.In ten years, we'll be subscribing to everything: information technology, transportation, retail, healthcare, even housing. Informed by insights straight from the servers of Zuora, the world's largest subscription finance platform, Subscribed is the book that explains how this shift really works -- and how business leaders can prepare and prosper.

  • - Getting the Customer to Yes: How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
    von Keenan
    38,00 €

  • von Zig Ziglar
    20,00 €

    Whether presenting a product or principle, service or idea, we all engage in sales. Zig Ziglar presents winning techniques for getting a positive response and establishing dynamic relationships. Readers discover how to:o project warmth, enthusiasm, and integrity o effectively use 100 creative closes o increase productivity and professionalismo overcome the five basic reasons people will not buyo deal respectfully with challenging prospects

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