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Five-Star Customer Service

Über Five-Star Customer Service

A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren't currently providing a high enough level of service simply because they haven't been exposed to it in their lives, and so they don't realize a new plateau even exists. The job of this book is to open people's eyes to their five-star potential, give them the tools they need to get there, and then get out of their way. Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public and for every single leader, companywide.

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  • Sprache:
  • Englisch
  • ISBN:
  • 9781663240293
  • Einband:
  • Taschenbuch
  • Seitenzahl:
  • 258
  • Veröffentlicht:
  • 14. Juni 2022
  • Abmessungen:
  • 127x14x203 mm.
  • Gewicht:
  • 259 g.
  Versandkostenfrei
  Versandfertig in 3-4 Wochen.

Beschreibung von Five-Star Customer Service

A person with a good attitude and a modicum of talent can be coached and molded into just about anything in this life. That certainly goes double for customer service. Often, the right people aren't currently providing a high enough level of service simply because they haven't been exposed to it in their lives, and so they don't realize a new plateau even exists. The job of this book is to open people's eyes to their five-star potential, give them the tools they need to get there, and then get out of their way.
Written in an easy-to-read, conversational style, full of real-world examples and thought-provoking discussion topics, Five-Star Customer Service is a must-read for anyone who works with the public and for every single leader, companywide.

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