Große Auswahl an günstigen Büchern
Schnelle Lieferung per Post und DHL
Über Managing Industrial Services

The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business. In essence, the first part covers action-based research findings regarding service strategy, organizational design, service innovation, service sales, services operations, and customer relationship management together with insights into value networks. The second part introduces outstanding practices from leading manufacturing companies in industrial and smart services. The book concludes with a summary of key messages and recommendations to navigate the landscape of industrial and smart service management successfully.

Mehr anzeigen
  • Sprache:
  • Englisch
  • ISBN:
  • 9783030727307
  • Einband:
  • Taschenbuch
  • Seitenzahl:
  • 236
  • Veröffentlicht:
  • 25. Juni 2022
  • Ausgabe:
  • 22001
  • Abmessungen:
  • 155x13x235 mm.
  • Gewicht:
  • 365 g.
  Versandkostenfrei
  Sofort lieferbar

Beschreibung von Managing Industrial Services

The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business.
In essence, the first part covers action-based research findings regarding service strategy, organizational design, service innovation, service sales, services operations, and customer relationship management together with insights into value networks. The second part introduces outstanding practices from leading manufacturing companies in industrial and smart services. The book concludes with a summary of key messages and recommendations to navigate the landscape of industrial and smart service management successfully.

Kund*innenbewertungen von Managing Industrial Services



Ähnliche Bücher finden
Das Buch Managing Industrial Services ist in den folgenden Kategorien erhältlich:

Willkommen bei den Tales Buchfreunden und -freundinnen

Jetzt zum Newsletter anmelden und tolle Angebote und Anregungen für Ihre nächste Lektüre erhalten.