Name: The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Price: 25.00 EUR
Availability: InStock
Author: Richard Gallagher
ISBN: 9780814431832

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations von Richard Gallagher

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Über The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it's about making sure your customers are happy.

Sprache:
Englisch

ISBN:
9780814431832

Verlag:
HarperCollins Focus

Einband:
Taschenbuch

Seitenzahl:
208

Veröffentlicht:
20 März 2013

Abmessungen:
156x228x14 mm.

Gewicht:
252 g.

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Über Richard Gallagher

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Beschreibung von The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

The right words can transform volatile scenarios into calm and productive encounters. But this book is about more than talk--it's about making sure your customers are happy.

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Das Buch The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations ist in den folgenden Kategorien erhältlich:

Wirtschaft & Schule > Marketing

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

Über Richard Gallagher

Beschreibung von The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

Kund*innenbewertungen von The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

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