Electronic Government and the Information Systems Perspective

This book constitutes the proceedings of the 12th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2023, which took place in Penang, Malaysia, during August 28-30, 2023.
The 8 full papers presented together with 1 short paper were carefully reviewed and selected from a total of 17 submissions.
They were organized in topical sections as follows: e-Government; strategy; artificial intelligence.